Crew Management
Invite crew members, manage permissions, and track availability.
Inviting crew
Open team settings
Go to Settings → Manage Team (under Scheduling & Crew).
Invite a crew member
Tap Invite Crew Member and enter their name and phone number.
Send the invite
GRASSR opens your text messages with a pre-filled SMS containing the download link — just hit send.
Once they accept, they show up in your crew list and can be assigned jobs.
What crew members can see: By default, crew members only see their own assigned jobs. They can start jobs, complete them, and view customer addresses for navigation.
Crew permissions
Crew members have limited access compared to the business owner:
| Feature | Owner | Crew |
|---|---|---|
| View all jobs | ✅ | Configurable |
| Start/complete assigned jobs | ✅ | ✅ |
| Create jobs | ✅ | ❌ |
| Create invoices | ✅ | ❌ |
| View customer details | ✅ | Assigned only |
| Manage crew | ✅ | ❌ |
| Access settings | ✅ | Limited |
| View financials | ✅ | ❌ |
Schedule visibility
You control whether crew members can see each other's schedules:
Open Settings
Go to Settings and find the Scheduling & Crew section.
Toggle visibility
Toggle "Team Schedules" on or off.
When on, crew members can see everyone's schedule (helpful for coordination). When off, they only see their own jobs.
Crew colors
Each crew member gets a unique color that stays consistent across the app:
- Schedule week view (crew sections)
- Route map markers
- Job assignment screens
- Dashboard route preview
Colors are assigned automatically based on the crew member and don't change.
Managing time off
Track crew availability so you know who's working:
Open team settings
Go to Settings → Manage Team.
Select a crew member
Tap the crew member you want to manage.
Add time off
Tap Add Time Off and set the dates they'll be unavailable.
Time off shows on the schedule so you know not to assign jobs to that crew member on those dates.
Editing crew members
Tap any crew member in the list to:
- Change their display name
- Update their phone number
- View/manage their time off
Removing crew members
Open team settings
Go to Settings → Manage Team.
Select the crew member
Tap the crew member you want to remove.
Remove them
Scroll down and tap Remove from Business.
When you remove a crew member:
- All their upcoming jobs get unassigned (moved to the Unassigned bucket)
- Their completed job history is preserved for your records
- They lose access to your business in the app
- They can be re-invited later if needed
After removing someone, check the schedule for any unassigned jobs that need to be reassigned.
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